Help & FAQ


Where does laut ship? 

lucky you, laut ships internationally! 

When will my order ship? 

Here's how it goes down: you order, we process, we ship. 

Processing takes 1 business day. Canada Post takes it from there. You’ll get an email with a tracking number as soon as your package ships. It’s on the way!

I'm having problems with my tracking, help! 

We're so sorry you're experiencing this issue! In some cases, Canada Post can take 1-2 business days to register your shipment status due to scanning. 

If your tracking number isn’t updating or working at all, please reach out to us at and we'll dig into the issue ASAP. 


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